bdbjj Privacy Policy

1   Purpose of This Policy

bdbjj is a trusted online gaming platform operated for users in Bangladesh. This privacy policy explains in detail how the personal information you provide while using our services is collected, stored, processed, and under what circumstances it may be shared with third parties.

This policy applies to the bdbjj website, mobile version, and all associated digital services. By registering or logging in to our platform, you acknowledge the terms of this privacy policy.

2   What Information We Collect

bdbjj may collect the following types of information:

• Identity Information: Full name, date of birth, national identity card number (where applicable), and photo ID.
• Contact Information: Email address and other contact details provided in the user profile.
• Financial Information: Deposit and withdrawal transaction details, and payment methods used (bKash, Nagad, Rocket, Upay, or bank transfer).
• Technical Information: IP address, browser version, device type, operating system, and session logs.
• Usage Information: Gaming history, betting activity, login times, time spent on the platform, and navigation patterns.
• Cookie and Tracking Information: Session cookies, preference cookies, and analytics data.

3   How We Collect Information

We collect information in the following ways:

• Information you directly provide when filling out the registration form.
• Data automatically collected when you log in and play games on the platform.
• Information received from payment processing partners when transactions are completed.
• Information provided when contacting our customer support team.
• Information automatically collected through cookies and similar technologies.

4   How We Use Your Information

bdbjj uses collected information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To provide gaming services, process transactions, and offer customer support.
• Identity Verification (KYC): To confirm identity in accordance with applicable law and to prevent fraud.
• Financial Security: To comply with anti-money laundering (AML) regulations and to identify unusual transactions.
• Responsible Gaming: To monitor user behaviour and identify potentially problematic gaming patterns.
• Communication: To send important updates, security alerts, and account-related notifications.
• Platform Improvement: To analyse user experience and improve the quality of our services.
• Legal Obligations: To comply with legitimate requests from legal authorities.

5   Direct Marketing

If you have given consent to receive marketing communications, we may send promotional offers, bonus information, and new game notifications to your email. You may withdraw this consent at any time — contact our customer support team to do so.

6   Sharing Information with Third Parties

bdbjj does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, or Upay.
• Technology Partners: With technology service providers essential to operating the platform, who work under strict confidentiality agreements.
• Law Enforcement Agencies: In response to court orders or legitimate requests from legal authorities.
• Fraud Prevention: To investigate and prevent fraud, money laundering, or other illegal activities.
• Business Transfers: In the event of a company merger or acquisition, where the new authority will also be bound by this privacy policy.

7   Security Measures

bdbjj uses industry-standard security technology to protect your information. SSL encryption is active on our platform, ensuring that all data exchanged between your browser and our servers is completely secure.

• SSL/TLS encryption technology used on all connections.
• Strong encryption protocols for stored data.
• Regular security audits and vulnerability assessments.
• Access controls — only authorised staff can access specific information.
• Systems to detect suspicious logins and transactions.
• Data backup and recovery plans.

8   Data Retention Period

We retain your personal information only for as long as needed to fulfil the relevant purpose or to comply with legal obligations. In general:

• All information is retained for as long as the account remains active.
• Financial and transaction records are retained for a specified period after account closure in accordance with legal requirements.
• Certain information may be retained for a longer period if needed to investigate fraud or disputes.
• Information that is not legally required is securely deleted after the specified retention period has elapsed.

9   Use of Cookies

Cookies are small text files stored on your device. bdbjj uses cookies for the following reasons:

• Essential Cookies: To ensure the basic functionality of the platform and to maintain login sessions.
• Functional Cookies: To remember your language preference, game settings, and interface preferences.
• Analytics Cookies: To analyse platform usage and improve our services.
• Security Cookies: To detect fraudulent activity and unauthorised access.

You can control cookies by changing your browser settings, but disabling essential cookies may affect some platform functionality.

10   Your Rights Regarding Your Information

As a bdbjj user, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though deletion of all information may not be possible due to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to the use of your information for marketing purposes.
• Right to Data Portability: The right to receive the information you have provided in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent at any time for any information processed on the basis of consent.

To exercise any of the above rights, contact us via our 24/7 live chat or email. We will process your request within a reasonable time.

11   Protection of Minors' Information

bdbjj is operated for individuals aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that a person under 18 is using our services, we will immediately close that account and delete the associated information.

12   Changes to This Policy

bdbjj reserves the right to update this privacy policy as needed. If any significant changes are made, we will publish a notice on the platform and inform users via their registered email.

After each update, the "Last Updated" date in the new policy will change. Continuing to use the platform after a change means you consent to the new policy.

13   International Data Transfers

Our servers and technology partners may be located in various countries. If your information is transferred outside Bangladesh, we ensure that the transfer takes place under secure agreements and with appropriate safeguards in place.

14   Third-Party Websites

If our platform contains content or links associated with third parties, those third parties' own privacy policies will apply. bdbjj is not responsible for the privacy practices of those third parties.